Frequently asked questions
The most searched-for answers about prices, shuttle, security, bookings, locations, each airport, business services and Clube Bandeira — all in one place. Every question has its own page with the full answer.
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Prices and payment
Why book online?
Booking online guarantees your spot and locks in your rate at checkout, and the discount for longer stays is applied automatically. At GRU, for example, the uncovered daily rate goes from R$ 18,49 for 1 day to R$ 13,31/day from 7 days and R$ 7,98/day from 30 days.
Which payment methods do you accept?
PIX, Visa and Mastercard, with up to 12 interest-free card installments.
Is there a long-stay discount?
Yes, automatically: the daily rate drops by tier (at GRU, VCP and Confins, from R$ 18,49 down to R$ 7,98/day from 30 days on). For longer stays, confirm with the call center.
Shuttle and access
Is the shuttle free?
Yes, at Guarulhos, Viracopos and Confins: 24 hours, every day, with no luggage limit and no fee. At GRU it serves Terminals 1, 2 and 3.
How long does the shuttle take and how often does the van leave?
The ride takes up to 10 minutes; vans every 20–25 minutes; average wait of 12–13 minutes. The vans are air-conditioned Mercedes-Benz Sprinter XL.
How does the return work when I land?
Call or message the location on WhatsApp (GRU: 11 94772-4436 / +55 11 92137-6719 · VCP: 19 3265-5208 / +55 19 97829-2777 · CNF: call center 11 3017-5808) and the van picks you up at the terminal.
How early should I arrive?
We recommend arriving at the parking lot 30–45 minutes before your check-in time.
Security
Is it safe to leave my car with you?
Yes: Tokio Marine insurance of R$ 1.000.000 per vehicle included, zero robberies or thefts in more than 20 years of operation, license plate recognition on every vehicle, cameras with continuous recording and 24-hour patrols.
What happens if the car is damaged?
The R$ 1.000.000 insurance covers robbery, theft and damage — and the track record is 100% of claims resolved. The vehicle's condition is documented at check-in with photos and a checklist.
Who keeps the car key?
You choose: with Tranca e Leve a Chave (GRU and VCP, +20%) the key travels with you; with the Vaga VIP, the licensed valet keeps it. At Congonhas, the valet parks the car in the basement.
Is the car kept under cover?
At Congonhas, always (100% basement). At GRU, VCP and Confins, you choose covered or uncovered.
Bookings and cancellation
How do I make a booking?
In 1 minute, at bandeirapark.online: choose the location, the dates and the spot type, and pay online. The confirmation arrives by e-mail.
Can I cancel my booking? How does the refund work?
Yes: 90% refund when you cancel 3 or more days before drop-off; 40% up to 48 hours before; no refund in case of no-show. Details at /politica-de-cancelamento.
Can I show up without a booking?
You can, subject to spot availability — but only an online booking guarantees your spot and your rate.
Locations
Where are the locations?
GRU: Av. Novo Brasil, 954, Guarulhos · CGH: R. Vieira de Morais, 2110, Campo Belo · VCP: R. Antônio Luchiari, 1100, Campinas · Tietê: R. Voluntários da Pátria, 654, Santana · CNF: Rodovia MG-010, Km 26,5, Vespasiano – MG.
Which location should I choose?
Based on your departure point: GRU, CGH, VCP or, in Belo Horizonte, CNF. For the bus terminal and events at Anhembi/Expo Center Norte, the Tietê location.
Are you open overnight and on holidays?
Yes: 24 hours, every day of the year, at all five locations.
Guarulhos Airport (GRU)
How much does parking at Guarulhos Airport cost?
1 online day costs R$ 18,49 (uncovered); from 30 days, R$ 7,98/day. In between, R$ 13,31/day from 7 days and R$ 10,18/day from 17 days. For a covered spot, the daily rate goes from R$ 22,19 (1 day) to R$ 9,58 (30+ days).
Is the official parking or a private lot better value at Guarulhos?
For a few hours, the official parking at the terminal. From 1 day on, a private lot: R$ 18,49 for 1 day at Bandeira Park versus R$ 76 at the official Standard lot (Indigo, checked October 2026), and up to 79% less for 7 days.
Covered or uncovered spot at Guarulhos Airport: which should you choose?
For a weekend, uncovered (R$ 18,49/day); for several weeks, covered, which from 30 days costs only R$ 1,60/day more (R$ 9,58 versus R$ 7,98). Security is the same for both.
Does it pay to leave the car more days at Guarulhos Airport?
Yes: the uncovered daily rate drops from R$ 18,49 (1 day) to R$ 13,31 from 7 days and R$ 7,98 from 30 days. That is why 7 days (R$ 93,17) cost less than 6 (R$ 110,94).
Is it safe to leave the car for several days near Guarulhos Airport?
Yes: the Tokio Marine insurance of R$ 1.000.000 per vehicle covers the whole stay, and the GRU location has 32 cameras, license plate recognition and 24-hour patrols, with zero robberies or thefts in more than 20 years.
Does the parking have a shuttle to Guarulhos Airport?
Yes: a free 24-hour van to Terminals 1, 2 and 3, leaving every 20–25 minutes, with a 3.5 km ride of up to 10 minutes, no fee and no luggage limit.
How much does it cost to leave the car for a few hours at Guarulhos Airport?
At Bandeira Park, a few hours pay one 24-hour daily rate: R$ 18,49 (uncovered) or R$ 22,19 (covered). For a quick drop-off or pick-up, the terminal's own parking is more practical.
Congonhas Airport (CGH)
How much does parking at Congonhas Airport cost?
1 online day costs R$ 32,54, in a covered basement spot (the only type); from 30 days, R$ 17,06/day. In between, R$ 28,47/day from 7 days and R$ 21,77/day from 17 days.
Does Congonhas have a shuttle?
No — because it doesn't need one: the parking is ~300 m from the terminal, a ~5-minute walk through the covered tunnel (with escalators, open Monday to Friday, 9 a.m. to 4 p.m.; outside those hours, via the pedestrian footbridge).
Is the official parking or a private lot better value at Congonhas?
For a short stop, the official garage, inside the airport complex. From 1 day on, Bandeira Park CGH is cheaper on every stay we compared: R$ 32,54 against R$ 44,90 for 1 day and R$ 511,80 against R$ 1.347 for 30 days (official, booked, October 2026).
Are the parking spots at Congonhas covered or uncovered?
All covered: at Bandeira Park CGH, 100% of the spots are in the underground garage of a commercial building, and there is no uncovered spot. The online daily rate is R$ 32,54 for 1 day and drops to R$ 17,06/day from 30 days.
Is it worth leaving the car for more days at Congonhas Airport?
Yes: at Bandeira Park CGH the online daily rate drops from R$ 32,54 (1 day) to R$ 28,47 from 7 days, R$ 21,77 from 17 and R$ 17,06 from 30. So 30 days come to R$ 511,80, against R$ 1.347 at the official garage with a booking (checked October 2026): 62% less.
Is it safe to leave the car for several days near Congonhas Airport?
Yes, off the street: at Bandeira Park CGH the car stays in a covered underground spot, with Tokio Marine insurance of R$ 1.000.000 per vehicle, cameras, license plate recognition and 24-hour patrols. There has never been a reported robbery at the location or in the tunnel.
How much does it cost to leave the car for a few hours at Congonhas Airport?
One daily rate: R$ 32,54 with an online booking at Bandeira Park CGH, which charges in 24-hour periods from drop-off, with no hourly rate. To pick someone up or drop someone off, the official lot, right by the terminal, is more practical.
Viracopos Airport (VCP)
How much does parking at Viracopos Airport cost?
1 online day costs R$ 18,49 (uncovered); from 30 days, R$ 7,98/day — the same table as GRU, with R$ 13,31/day from 7 days and R$ 10,18/day from 17 days. Prices checked on October 10, 2026.
Is the official parking or a private lot better value at Viracopos?
For 1 day or more, a private lot like Bandeira Park, with an online daily rate from R$ 18,49 (1 day) down to R$ 7,98 (from 30 days): in the October 2026 check, the official VCP parking charged a flat R$ 25 per day, above that table. For a few hours, the official lot, next to the terminal, is more practical.
Covered or uncovered spot at Viracopos Airport: which to choose?
For a few days, the uncovered spot does the job; for a week or more, the covered spot protects the paintwork from sun, rain and hail. At Bandeira Park VCP it costs R$ 3,70/day more for 1 day and only R$ 1,60/day more from 30 days.
Is it worth leaving the car for more days at Viracopos Airport?
Per day, yes: at Bandeira Park VCP the online daily rate drops from R$ 18,49 (1 day) to R$ 7,98 from 30 days for an uncovered spot, with tiers at 7 and 17 days. Book for your real dates: unused days are not refunded.
Is it safe to leave the car for several days near Viracopos Airport?
Yes. At Bandeira Park VCP the car has Tokio Marine insurance of R$ 1.000.000 against robbery, theft and damage for the whole stay, plus cameras, license plate recognition, 24-hour patrols and a check-in with photos. In more than 20 years, the network has recorded zero robberies or thefts.
Does the parking lot have a shuttle to Viracopos Airport?
Yes. The Bandeira Park VCP shuttle is free, runs 24 hours a day and takes about 6 to 7 minutes to the terminal, with vans every 20–25 minutes, no fee and no luggage limit. On your return, message WhatsApp (19) 97829-2777.
How much does it cost to leave the car for a few hours at Viracopos Airport?
At Bandeira Park VCP, a few hours pay the 1-day rate, R$ 18,49 for an uncovered spot or R$ 22,19 for a covered one, because the charge is per 24-hour period. To just drop off or pick someone up, the terminal's own parking is more practical.
Confins Airport (CNF)
How much does parking at Confins Airport cost?
1 online day costs R$ 18,49 (uncovered); from 30 days, R$ 7,98/day. In between, R$ 13,31/day from 7 days and R$ 10,18/day from 17 days. For a covered spot, the daily rate goes from R$ 22,19 (1 day) to R$ 9,58 (30+ days).
Is the official BH Airport parking or a private lot better value at Confins?
For a few hours, the official BH Airport lot, inside the airport, is the better choice; from 1 day on, a private lot costs less. At Bandeira Park Confins, 7 days cost R$ 93,17, versus packages from R$ 189 at the official Econômico.
Covered or uncovered spot at Confins Airport: which should I choose?
For a few days, uncovered does the job; for long stays, covered protects the paintwork from sun, rain and hail for little extra: R$ 3,70/day more for 1 day and R$ 1,60/day from 30 days (R$ 9,58 versus R$ 7,98).
Is it worth leaving the car more days at Confins Airport?
Yes: the daily rate drops with the length of stay, from R$ 18,49 for 1 day to R$ 7,98/day from 30 days (uncovered). At a tier change, one more day can lower the total: 6 days add up to R$ 110,94; 7 days, R$ 93,17.
Is it safe to leave the car for several days near Confins Airport?
Yes. At Bandeira Park Confins, every car has Tokio Marine insurance of R$ 1.000.000 against robbery, theft and damage for the whole stay, with continuous-recording cameras, license plate recognition, 24-hour patrols and a documented check-in with photos.
Does the parking lot have a shuttle to Confins Airport?
Yes. The Bandeira Park Confins shuttle is free, runs 24 hours and takes about 15 minutes from the MG-010 highway to the terminal, with no luggage limit. On the way back, the call center (11) 3017-5808 sends the van.
How much does it cost to leave the car for a few hours at Confins Airport?
At the official BH Airport parking, Econômico 3 charges R$ 18,00 per 30 minutes and Premium 1 R$ 35,00 per hour (checked on October 16, 2026). At Bandeira Park Confins, up to 24 hours pay one daily rate: R$ 18,49 for an uncovered spot.
Business
Do you issue invoices?
Yes: an RPS receipt on the spot, at the counter (ready for reimbursement), and the invoice (nota fiscal) issued right after.
How does it work for companies?
Corporate registration, monthly boleto billing, tailor-made agreements and monthly plans for those who fly every week. Call center: (11) 3017-5808.
Clube Bandeira
How does Clube Bandeira work?
After every 5 stays, the 6th is free — the entire stay — valid at GRU, CGH, VCP and Confins, with automatic, free enrollment.
What is Clube Bandeira Plus?
The premium subscription (plans from R$ 59,90 to R$ 1.000,00/month) with the exclusive right to valet at the boarding gate at GRU, CGH and VCP. Subscribe via the call center at (11) 3017-5808.
What happened to the points program?
It was replaced by Clube Bandeira on July 1, 2026.
Didn't find your answer?
Call us at (11) 3017-5808 or message us on WhatsApp — 24/7 service, every day.