Is it safe to leave your car at Bandeira Park?
Yes — and you don't have to take our word for it: more than 20 years of operation with zero thefts or robberies, R$ 1.000.000 Tokio Marine insurance per vehicle included in every stay and 100% of claims resolved. Below, every layer of protection explained.
R$ 1.000.000 Tokio Marine insurance
Per vehicle, covering theft, robbery and damage, at all 5 locations, included in the rate. Valet at the boarding gate has its own Newe insurance of R$ 700.000, covering the attendant's route.
24/7 monitoring with license plate recognition
Intelbras infrared cameras with continuous recording (at the GRU location: 32 cameras, ~90% coverage), LPR (every vehicle's plate is registered automatically at the entrance), 24/7 patrols, concertina-wire fencing and lighting.
Documented check-in
Your vehicle's condition is recorded on arrival, with photos and a checklist. You know exactly how you left your car — and so do we.
Who takes care of your car
A family-run, owner-managed company since 2005.
Marcelo, the network's owner, personally replies to Google reviews every week.
Our track record, with sources
- Zero thefts or robberies in more than 20 years of operation (the company's own records, 2005–2026).
- 100% of claims resolved (the company's own records).
- Google ratings (Oct 2026): Guarulhos 4.6 · Tietê 4.2 · Congonhas 4.0 · Viracopos 4.0, more than 1,800 reviews. See on Google: Guarulhos (GRU) · Rodoviária Tietê · Congonhas (CGH) · Viracopos (VCP)
- About 60 complaints on Reclame Aqui (Brazil's leading consumer-complaint platform) in two decades, all answered (checked October 2026). See our Reclame Aqui profile →
- R$ 1.000.000 Tokio Marine insurance per vehicle, included in every stay. See the coverage summary →
Security at Congonhas
100% covered underground garage; no robbery has ever been reported at the location or along the tunnel route. The tunnel, with escalators, is open Monday to Friday, 9 a.m. to 4 p.m.; outside those hours, you walk to the terminal via the pedestrian footbridge.
Frequently asked questions about security
Is it safe to leave the car for 17 or 30 days?
Yes. Every stay includes insurance of R$ 1.000.000 and 24-hour monitoring with license plate recognition.
What does the insurance cover?
Robbery, theft and damage, with Tokio Marine coverage of R$ 1.000.000 per vehicle, for the entire stay, at every location.
Has there ever been a robbery or theft?
No: zero robberies or thefts in more than 20 years of operation — and 100% of claims (of any kind) resolved.
Who has access to my car?
It depends on the option: with Tranca e Leve a Chave (GRU and VCP) no one — the key travels with you; with the Vaga VIP, only the licensed valet.
How do I know what condition the car was left in?
Documented check-in with photos and a checklist on arrival — the car is compared against that record when returned.
What about the Congonhas tunnel late at night?
Late at night you walk via the pedestrian footbridge — the covered tunnel is open Monday to Friday, 9 a.m. to 4 p.m. The parking lot stays open 24 hours, with patrols and monitoring, and no mugging has ever been reported at the location.
Where can I check your reputation?
Google ratings (Oct 2026): Guarulhos 4.6 · Tietê 4.2 · Congonhas 4.0 · Viracopos 4.0, more than 1,800 reviews in all. On Reclame Aqui, around 60 complaints over two decades, all answered (checked October 2026). The owner replies to reviews personally, every week.
Travel with your car protected by R$ 1 million insurance
Booking takes 1 minute, check-in is documented and every location is monitored 24/7.