Frequently asked question · Clube Bandeira
What happened to the points program?
It was replaced by Clube Bandeira on July 1, 2026.
Since July 1, 2026 the network's loyalty is counted in stays, not points. Clube Bandeira works like this: every 5 stays at the airport locations, the 6th is free — the entire stay, whether a weekend or a month. Participation is automatic and free for all customers, with no sign-up.
What changed for you
- Nothing to accumulate by hand: the network identifies your stays at Guarulhos, Congonhas and Viracopos and applies the free stay on the sixth.
- Shared count: you can earn at one airport and redeem at another.
- No expiring points: there is a single rule, five stays and the sixth is free.
- No subscription: the benefit is for everyone, not just those who pay.
The program applies at GRU, CGH and VCP. The Tietê Bus Terminal does not take part; Confins, which opens October 1, 2026, is not yet listed among the participating locations.
If you had points from the old program
The transition rules are not published on this page. If you accumulated points before July 1, 2026 and want to know what happened to your balance, contact the call center at (11) 3017-5808 or by e-mail at atendimento@bandeirapark.com.br.
And the paid subscription
Alongside the free Clube, Clube Bandeira Plus is a subscription — from R$ 59,90 to R$ 1.000,00 per month — whose benefit is valet at the boarding gate at all three airports. It does not affect the stay count: subscribers and non-subscribers earn the sixth stay the same way.